Shipping policy

1. Processing Time:

  • Orders are typically processed and dispatched within 3-5 business days after payment confirmation, excluding weekends and holidays.

2. Shipping Methods:

  • We offer standard and expedited shipping options.
  • Standard shipping usually takes [X] business days.
  • Expedited shipping is available at an additional cost and typically takes [Y] business days.

3. Shipping Regions:

  • We currently ship to Canada and the United States. For information on shipping to other locations, please contact our customer service.

4. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order and your location. The total shipping cost will be displayed during the checkout process.

5. Tracking Information:

  • Once your order has been shipped, you will receive an email confirmation with tracking information. Please allow 24 hours for the tracking details to update.

6. Customs and Import Taxes:

  • Customers are responsible for any customs and import taxes that may apply. We cannot be held responsible for delays or additional charges due to customs processes.

7. Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure. If you believe your package is lost, please contact the shipping carrier with your tracking information.

8. Address Accuracy:

  • Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout. Inaccurate addresses may result in delays or additional shipping charges.

9. Delivery Issues:

  • If you encounter any issues with the delivery of your order, please contact our customer service team promptly. We will work with the shipping carrier to resolve the issue to the best of our ability.

10. Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address provided by the customer or other shipping issues, we will contact you to arrange reshipment. Additional shipping fees may apply.

11. Holiday Shipping:

  • During peak seasons or holidays, processing and shipping times may be extended. We appreciate your understanding during these busy periods.

12. Contact Information:

  • If you have any questions or concerns about our shipping policies, please contact our customer service team at fairgroundfavs@gmail.com.

Note:

  • These shipping policies are subject to change. Please check our website for the most up-to-date information.