FAQ's
Where Do You Ship?
Based in Okotoks, Alberta, Fairground Sweets ships our freshly popped gourmet popcorn across Canada.
How do I contact Customer Service?
Please email us at or call. Talk Soon!
What is the shelf life of your popcorn?
Our products do not contain preservatives and are made fresh upon your order. We heat seal our bags to help retain freshness before shipping. Our resealable bags can retain freshness for up to 3 months if unopened.
When will my order ship?
Because our popcorn is handmade and made fresh, we need about 2-3 days
to make and ship your order. You will get an email with your tracking number as soon as it ships.
What is your return policy?
We are proud of our products and strive for 100% customer satisfaction.
Because popcorn is perishable, we do not accept returns. If you’re not 100% satisfied with our products, please contact us at
for a replacement or a refund.
Are Fairground Sweets popcorn flavors allergen-friendly?
Most of our flavors are naturally gluten-free, but please note that some may contain dairy or nuts. We recommend checking the individual flavor descriptions for detailed allergen information. If you have specific concerns, feel free to reach out—we’re happy to help!